Keep every response team working from the same picture
AtlasNXT brings incident reports, targeted communications, and assigned actions into one operational view. Help venue staff, event organisers, and authorised contractors coordinate their response across the site, from the first report to the final handover.
One incident can involve several organisations
The venue, organiser, security provider, and other contractors each have a part to play. Give authorised participants a shared account of the incident and a clear view of their actions.
Capture reports through structured forms, including links and QR codes, so people can provide useful information from around the venue.
Send relevant instructions to a zone or registered operational group. Avoid asking every team to act on the same message.
Assign tasks to named people and keep updates with the incident, so each team can see what needs attention.
Let authorised supervisors monitor, locate, and alert people from the Mobile Operator App while moving around the site.
Keep responsibility clear as the situation changes
A venue incident can begin with a report from a steward, contractor, or member of the public. The people who receive it may work for different organisations. Without a shared record, teams can repeat requests, miss an update, or assume that someone else has taken action.
AtlasNXT brings the report, location, communications, and assigned activity into one incident workspace. Authorised teams can review the current position and record their actions. A shared view helps coordination while each organisation retains its own responsibilities.
Use predefined groups and geographical areas to direct instructions to the right operational teams. Ask registered staff for welfare updates where needed. Keep message acknowledgements distinct from a confirmed account of who is safe or physically present.
Direct the response to the right part of the venue
Use the incident location and operational groups to focus communications. Keep supervisors informed as they move between the control room and the event floor.
Build coordination into your event arrangements
Give the control room and authorised supervisors access to relevant information. Connect their work without losing sight of each organisation’s role.
Further reading
Walk through an incident with the teams who would respond. See how AtlasNXT can support targeted instructions, assigned actions, and a clear handover.