Critical Event Management for Financial Services
Critical Event Management for Financial Services
Keep your teams informed and your response on track

AtlasNXT gives security, resilience, and operations teams a shared view of incidents, locations, and people. Coordinate your response to disruption, send targeted alerts, and keep a clear record across offices, branches, and travelling staff.

When disruption crosses teams, keep the response together

A service outage can quickly become a staffing, premises, and client-service problem. Capture the first report, bring the right people into the incident, and assign actions. Each team can see what has happened and what still needs attention.

Smart geofencing

Set geofences around offices, branches, and other key locations. Receive alerts when people enter or leave an area.

ReachScore™ and mass notifications

Contact affected teams by SMS, push notification, satellite message, voice call, or email. Check ReachScore™ to identify gaps in contact coverage.

Incident management

Keep reports, decisions, communications, and assigned actions together from the first alert through to closure.

Risk intelligence

View weather, security, and travel disruption alongside offices and travelling employees to assess who may be affected.

A clear record while the response is still under way

During a disruption, the resilience lead needs an accurate update. Security needs to know who is affected. Operations needs to keep services running. When each team works from a separate inbox or spreadsheet, they can spend valuable time reconciling different accounts of the same event.

AtlasNXT gives these teams one incident workspace. Capture reports in a structured form, establish who is coordinating the response, and assign tasks to named people. Updates and communications stay with the incident, so the next shift can see the current position and outstanding actions.

Send targeted instructions to a branch, an office, or a group of travelling employees. Use check-ins to confirm welfare and identify people who need follow-up. Urgent alerts can override Do Not Disturb and silent settings on supported devices, helping critical messages get through.

For financial entities subject to DORA, timely communication and an accurate incident record form part of a wider resilience programme. AtlasNXT supports the coordination and evidence behind that work. Your teams remain responsible for classifying incidents, assessing reporting duties, and making the required submissions.

See where disruption affects your people

View live or last known staff locations alongside your offices and branches. Assess nearby risks, contact the affected teams, and use welfare responses to focus your next action.

Proximity alerts
See risks near offices, branches, and travelling staff, so your team can assess the potential impact.
Check-ins
Request a welfare update from affected staff. Review responses, and follow up with people who have not replied.
Coordinate across regions and responsibilities

Give local teams the view they need, and let those leading the response see the wider picture. Keep incoming operational alerts in the same incident workflow.

Remits
Organise access by region, entity, or responsibility, with broader visibility for teams coordinating across the business.
Integrations
Bring alerts from compatible monitoring and security systems into AtlasNXT using webhooks.