Critical Event Management for Logistics and Field Services
Critical Event Management for Logistics and Field Services
Keep drivers and field teams connected throughout the journey

AtlasNXT brings location tracking, welfare checks, communications, and incident management into one platform. Give dispatchers, operations managers, and safety teams a shared view of people working across routes, depots, and customer sites.

Articulated lorries arriving, departing, and loading at a busy working logistics depot
When a check-in is missed, know where to start

A driver has stopped on a remote road. A technician has not replied from a customer site. See their live or last known location, review recent messages, and contact them from the same operational view. The Mobile Operator App keeps that view available away from the desk.

Smart geofencing

Set geofences around depots, customer sites, and areas of concern. Receive entry and exit alerts to support your journey procedures.

ReachScore™ and mass notifications

Contact a driver, a field team, or everyone in an affected area across supported channels. ReachScore™ helps identify contact gaps before the next journey.

Incident management

Record a breakdown, injury, or journey disruption. Assign follow-up actions and keep updates together until the incident is closed.

Risk intelligence

See weather, security risks, and travel disruption alongside your people and locations, helping the team assess an affected journey.

Support your people from the depot to the next stop

Drivers and field technicians work beyond the reach of a fixed control room. They may travel at night, visit unfamiliar sites, or operate where mobile coverage is unreliable. When plans change, the person responsible for their welfare needs more than a delivery schedule or a string of separate messages.

AtlasNXT gives dispatchers, operations managers, and safety teams a common view. See live or last known locations, request check-ins, and keep an automatic log of all communications with each person. Geofence alerts add context around arrival, departure, and areas of concern.

If someone reports a problem, capture it as an incident and coordinate the response. Assign actions, record decisions, and keep subsequent updates in the same place. The next dispatcher can take over with a clear account of what has happened and what still needs doing.

The Mobile Operator App extends that capability to managers away from their laptops. Compatible satellite devices provide an additional way to track and communicate on journeys beyond mobile coverage. Teams can choose the combination of app and hardware that fits their routes and working conditions.

See the person as well as the journey

Bring location, welfare responses, and nearby risks into the same view. Use the available information to decide who needs contact, support, or a change of plan.

Proximity alerts
Assess weather, security risks, and travel disruption near drivers, technicians, and depots.
Check-ins
Schedule welfare checks around a shift or journey. Review replies, and follow up on missed check-ins.
Give every shift a clear handover

Let local dispatchers manage their teams while regional operations retain oversight.

Remits
Organise teams by depot, region, or responsibility, with a wider view for managers coordinating across operations.
Integrations
Bring alerts from compatible monitoring systems into AtlasNXT using webhooks.