ReachScore™
ReachScore™

See how reachable your people are before you press send

A contact list cannot tell you whether a phone is ready to receive an alert. ReachScore™ brings contact details, device permissions, and recent activity into one view, so your team can find gaps and act before an emergency.

Find contact gaps early

See issues in contact details and device settings before they become a problem during an incident.

Focus the follow-up

Review the people flagged with issues and decide who needs help updating details, permissions, or their device.

Build readiness into routines

Make reachability part of onboarding, shift preparation, and exercises, alongside your existing communication procedures.

Everyday readiness
Everyday readiness

Find the gaps while there is time to fix them

Contact details change. App permissions are switched off. Devices stop reporting. These small gaps can go unnoticed until an urgent message gets no reply. ReachScore™ makes them visible during everyday operations. Review the indicators, follow up with the people affected, and check again before a shift, journey, or exercise. When an incident starts, your team knows who can be contacted.

Five checks behind a clearer picture

ReachScore™ brings together five indicators of each person’s contact and device readiness.

Mobile number

Checks whether a valid mobile number is available for SMS.

Notification permissions

Checks whether push notifications are enabled on the device.

Location access

Checks background location permission, helping operators understand gaps in location visibility.

Recent device contact

Shows how recently the device communicated with AtlasNXT.

Battery level

Flags a critically low battery so operators can plan follow-up before the device goes offline.

Before an exercise
Check the baseline before a planned drill. Follow up on flagged issues, then test your communication procedure and review the responses.
Before a deployment
Review the people preparing to travel or work remotely. Address contact gaps and agree alternative ways to get in touch where coverage may be limited.
During everyday operations
Revisit readiness as teams, devices, and settings change. A routine check gives operators time to investigate without the pressure of an active incident.
Other Platform Features
Other Platform Features

Connect readiness with your response

Mass notifications

Use supported channels to contact an individual, a group, or people in an affected area.

Welfare checks

Request a response when you need to know how someone is. Follow up on missed replies using your agreed procedure.

Location and risk intelligence

See people’s live or last known locations alongside relevant risks to help decide who needs contact and support.