Standard Operating Procedures for Events
Standard Operating Procedures for Events

Give your team clear steps for responding to incidents.

Standard operating procedures for delegation members and support staff. AtlasNXT by Track24 brings your response procedures into the operator's workflow, so the team can follow the relevant steps while managing an alert or incident.

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AtlasNXT Standard Operating Procedures for Official Visits, showing a staff illness response in Dubai
Example scenario
Example scenario

Example scenario

A visit-support driver preparing for the next programme movement in Dubai raises a Panic Alert and reports: "I feel faint and unwell. I have parked safely and stopped driving. I need medical assistance." The operator replies: "We are calling you. The coordinator is arranging medical support and transport cover." The coordinator confirms the medical handover and the transport arrangement for the visit personnel. The operator records the outcome and completes the staff safety response checklist.

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Standard Operating Procedures for Official Visits

Follow the procedure while managing the incident
Import Word or PDF procedures into a central library, organise them by category, and link SOP categories to Panic Alerts, Overwatch Alerts, and reported incident types. Operators can work through checklist steps in context, with the response conversation and available information close at hand.
Set out who to call and when to escalate
Staff-support contacts can change between the arrival, meeting, remote-visit, and departure stages of an official programme. Set out who to contact, when to escalate, and how to arrange assistance for delegation members and support staff. Keep the steps and local contact details available to the duty officer during an alert or incident.
Maintain the procedure as operations change
Update procedures centrally and keep superseded procedures accessible in the archive. Operators can work from the current response steps, while Incident Management brings the resulting tasks, decisions, and updates into one record.

Can staff-support procedures reflect different stages of an official visit?

Keep the relevant response steps centrally available and linked to the appropriate alert category. Checklist progress and incident updates help duty colleagues continue support as programme roles change.

See Standard Operating Procedures in action

Book a demo to see how AtlasNXT supports delegation members and support staff. Explore how Standard Operating Procedures fits your sites, contact arrangements, and response procedures.

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