SOS for Events
SOS for Events

Help staff raise an urgent alert and request support.

SOS alerts for oilfield workers. AtlasNXT by Track24 gives oilfield workers a way to raise an urgent concern through a Panic Alert from the app or a compatible satellite device. Help the monitoring team establish contact, review available information, and coordinate the next action through your response procedure.

AtlasNXT SOS for Oil, showing a staff injury response near Barmer, India
Example scenario
Example scenario

Example scenario

An onshore technician inspecting a wellsite support area near Barmer, India, raises a Panic Alert and reports: "I fell on the wellsite access steps and hurt my ankle. I cannot walk back to the crew vehicle." The operator replies: "We are calling you. The field supervisor is arranging first aid and transport to your position." The field supervisor confirms that assistance has reached the technician. The operator records the confirmed outcome and closes the response.

SOS for the Oil Industry

Put the alert in context
Panic Alerts from the app and compatible satellite devices bring a request for help into the operator's workflow. The conversation and available location information help the operator reach the person and coordinate support from one place.
Coordinate contact and assistance
A technician's assistance request during an onshore movement may involve local site support and colleagues coordinating from the field base. The control room operator can review a Panic Alert, attempt contact, and brief the site supervisor on the confirmed circumstances. The shared record keeps local assistance and outstanding actions visible as the response develops.
Carry the response through to handover
Standard Operating Procedures put the relevant contact and escalation steps beside the response. Use Incident Management to assign follow-up, record decisions, and give colleagues a shared view of progress through the handover.

How can the field base and wellsite supervisor coordinate a technician's request for assistance?

Use the alert conversation and available position to establish contact. Keep the site supervisor's update, assistance tasks, and next agreed contact in the incident record for handover.

Can staff raise Panic Alerts from satellite devices?

Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.

Walk through an SOS response

Use a scenario involving oilfield workers to review the alert, first contact, escalation responsibilities, and handover in AtlasNXT.