Help staff raise an urgent alert and request support.
SOS alerts for mining and exploration teams. AtlasNXT by Track24 gives surface field personnel a way to raise an urgent concern through a Panic Alert from the app or a compatible satellite device. Help the monitoring team establish contact, review available information, and coordinate the next action through your response procedure.
Example scenario
A field technician working at a surface sampling location near Calama, Chile, raises a Panic Alert and reports: "I feel faint and very unwell at the sampling area. I have stopped work and need help." The operator replies: "We are calling you. The supervisor is arranging medical support at your position." The field supervisor confirms that the technician has received local assistance. The operator records the confirmed outcome and closes the response.
SOS for Extractives
How do Panic Alerts connect to our response procedures?
Link Standard Operating Procedures categories to Panic Alerts so operators can work through the relevant steps alongside the conversation and available location information. Incident Management supports assigned tasks and a shared record when the response involves several colleagues.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Walk through an SOS response
Use a scenario involving surface field personnel to review the alert, first contact, escalation responsibilities, and handover in AtlasNXT.