Help staff raise an urgent alert and request support.
SOS alerts for manufacturing staff. AtlasNXT by Track24 gives manufacturing staff a way to raise an urgent concern through a Panic Alert from the app or a compatible satellite device. Help the monitoring team establish contact, review available information, and coordinate the next action through your response procedure.
Example scenario
A maintenance engineer working during a factory contractor shift in Pune, India, raises a Panic Alert and reports: "I fell on the workshop steps and hurt my wrist. I need first aid and cannot continue the task." The operator replies: "We are calling you. The shift supervisor is arranging a first aider and a colleague to attend." The supervisor confirms that the engineer has received assistance and records the follow-up. The operator records the confirmed outcome and closes the response.
SOS for Manufacturing
How can site and contractor supervisors coordinate a worker's request for help?
Keep the alert conversation, reported position, and agreed assistance visible together. Assign any wider contact tasks in an incident so responsibility does not disappear when a contractor or site shift changes.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Walk through an SOS response
Use a scenario involving manufacturing staff to review the alert, first contact, escalation responsibilities, and handover in AtlasNXT.