Help staff raise an urgent alert and request support.
SOS alerts for industrial site staff. AtlasNXT by Track24 gives industrial site staff a way to raise an urgent concern through a Panic Alert from the app or a compatible satellite device. Help the monitoring team establish contact, review available information, and coordinate the next action through your response procedure.
Example scenario
A contractor attending a maintenance shutdown at an industrial facility in Pune, India, raises a Panic Alert and reports: "I fell on the access stairs and hurt my leg. I cannot walk back to the contractor area." The operator replies: "We are calling you. Site control is arranging a first aider and your contractor supervisor." The contractor supervisor confirms that assistance has reached the worker. The operator records the confirmed outcome and closes the response.
SOS for Industrial Operations
How can the control room support one worker while retaining a shared response record?
Use the alert conversation and available position to establish the circumstances and brief local colleagues. Keep assigned assistance and the agreed next contact in the incident record for handover.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Walk through an SOS response
Use a scenario involving industrial site staff to review the alert, first contact, escalation responsibilities, and handover in AtlasNXT.