Help staff raise an urgent alert and request support.
SOS alerts for gas field crews. AtlasNXT by Track24 gives gas field crews a way to raise an urgent concern through a Panic Alert from the app or a compatible satellite device. Help the monitoring team establish contact, review available information, and coordinate the next action through your response procedure.
Example scenario
A gas maintenance technician leaving a facility support location near Barmer, India, raises a Panic Alert and reports: "A person threatened me outside the facility entrance. I am back in the locked vehicle and feel safe." The operator replies: "We are calling you. Your supervisor and site security have been notified." The supervisor confirms the technician's welfare and the next local support arrangements. The operator records the confirmed outcome and closes the response.
SOS for the Gas Industry
How can central operations coordinate assistance with a gas facility's local supervisor?
Use the alert conversation and available position to establish the circumstances. Retain local assistance, maintenance-supervisor contact, and the next agreed update in the incident record.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Walk through an SOS response
Use a scenario involving gas field crews to review the alert, first contact, escalation responsibilities, and handover in AtlasNXT.