Help staff raise an urgent alert and request support.
SOS alerts for exploration teams. AtlasNXT by Track24 gives exploration teams a way to raise an urgent concern through a Panic Alert from the app or a compatible satellite device. Help the monitoring team establish contact, review available information, and coordinate the next action through your response procedure.
Example scenario
A survey technician moving between field sampling points near Calama, Chile, raises a Panic Alert and reports: "I fell on rough ground and hurt my ankle. I cannot walk back to the field vehicle." The operator replies: "We are calling you. The survey supervisor is arranging first aid and transport to your position." The survey supervisor confirms that assistance has reached the technician. The operator records the confirmed outcome and closes the response.
SOS for Exploration
How can camp and remote operations coordinate a survey colleague's request for help?
Use the alert conversation and available position to establish contact. An incident can keep camp preparations, local checks, and the next agreed update together for the incoming coordinator.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Walk through an SOS response
Use a scenario involving exploration teams to review the alert, first contact, escalation responsibilities, and handover in AtlasNXT.