Give staff a direct way to raise the alarm.
Panic buttons for retail staff. AtlasNXT by Track24 provides Panic Alerts through the app and compatible satellite devices for retail staff who need to bring a concern to the monitoring team's attention. Connect the person raising the alarm with the operator responsible for making contact and coordinating the response.
Example scenario
A stockroom colleague preparing a store before opening in Manchester raises a Panic Alert and reports: "I fell on the stockroom stairs and hurt my ankle. I cannot walk to the shop floor." The operator replies: "We are calling you. The store manager is arranging a first aider and a colleague to attend." The store manager confirms that assistance has reached the colleague before opening duties continue. The alert, contact, and confirmed outcome remain in the response record.
Panic Buttons for Retail
How can an opening or closing colleague raise an alert from the store?
An app Panic Alert brings the request to the operator workspace. The operator can attempt contact, review available location information, and follow the organisation's response steps with the store manager.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Put your panic-button response into practice
Walk through a Panic Alert from the app or a compatible satellite device with the people who monitor retail staff, then review contact, local support, and handover in AtlasNXT.