Give staff a direct way to raise the alarm.
Panic buttons for retail and hospitality staff. AtlasNXT by Track24 provides Panic Alerts through the app and compatible satellite devices for property staff who need to bring a concern to the monitoring team's attention. Connect the person raising the alarm with the operator responsible for making contact and coordinating the response.
Example scenario
A night colleague checking a property's service entrance in Dubai raises a Panic Alert and reports: "There are intruders in the service yard. I am inside the staff office with the door locked." The operator replies: "We are calling you. Property security and the duty manager have been contacted." The duty manager confirms the colleague's welfare and that security support is in place. The alert, contact, and confirmed outcome remain in the response record.
Panic Buttons for Retail & Hospitality
How do Panic Alerts connect to our response procedures?
Link Standard Operating Procedures categories to Panic Alerts so operators can work through the relevant steps alongside the conversation and available location information. Incident Management supports assigned tasks and a shared record when the response involves several colleagues.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Put your panic-button response into practice
Walk through a Panic Alert from the app or a compatible satellite device with the people who monitor property staff, then review contact, local support, and handover in AtlasNXT.