Panic Buttons for Events
Panic Buttons for Events

Give staff a direct way to raise the alarm.

Panic buttons for hotel and hospitality staff. AtlasNXT by Track24 provides Panic Alerts through the app and compatible satellite devices for hospitality staff who need to bring a concern to the monitoring team's attention. Connect the person raising the alarm with the operator responsible for making contact and coordinating the response.

AtlasNXT Panic Buttons for Hospitality, showing a staff injury response in Dubai
Example scenario
Example scenario

Example scenario

A hospitality colleague preparing a property's service areas in Dubai raises a Panic Alert and reports: "I slipped on the service stairs and hurt my leg. I cannot walk back to the staff room." The operator replies: "We are calling you. The duty manager is arranging first aid and a colleague to attend." The duty manager confirms that assistance has reached the colleague. The alert, contact, and confirmed outcome remain in the response record.

Panic Buttons for Hospitality

Raise an alert from the app or a satellite device
Staff can raise a Panic Alert from the app or a compatible satellite device. Operators receive the alert in the same platform they use for location awareness and communication, bringing the request for help and the response together.
Connect a Panic Alert with local support
Staff checking a remote part of a property or moving between hospitality work locations may be separated from the duty manager. Panic Alerts from the app and compatible satellite devices bring requests for help into the same response workspace. The regional operations manager can attempt contact after an alert and coordinate local support with the hotel duty manager.
Give the operator the next response steps
Bring the alert, available location, and conversation together for the operator. Standard Operating Procedures guide the response steps, while Incident Management keeps assigned tasks and updates visible to the wider team.

How can hospitality staff raise an alert away from the duty desk?

An app Panic Alert gives the colleague a way to raise a request for help. Compatible satellite devices provide an additional option for equipped personnel on remote assignments.

Can staff raise Panic Alerts from satellite devices?

Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.

Put your panic-button response into practice

Walk through a Panic Alert from the app or a compatible satellite device with the people who monitor hospitality staff, then review contact, local support, and handover in AtlasNXT.