Incident Management for Events
Incident Management for Events

Coordinate incidents affecting NGO field staff.

Incident management software for NGO field staff. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for NGO Field Teams, showing staff illness and assigned support tasks on the Juba-to-Bor journey in South Sudan
Example scenario
Example scenario

Example scenario

A programme colleague became unwell during a team journey from Juba to Bor. The security focal point assigned team contact, field-coordinator medical liaison, and logistics support. The incident retains confirmed welfare updates and revised programme movement arrangements for the incoming country duty team.

Explore Standard Operating Procedures

Incident Management for NGO Field Teams

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
Illness during a programme journey can involve the country security focal point, field coordinator, and logistics colleagues. Keep team contact and assistance tasks in one record, with the latest confirmed welfare update. The incoming country duty colleague can continue support and see the revised programme movement arrangements.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

How can a country team coordinate assistance during a programme movement?

Assign team contact, field-coordinator liaison, and logistics support in one incident. Retain confirmed welfare updates and the next agreed contact so the incoming duty colleague can continue the outstanding assistance.

See Incident Management in action

Book a demo to see how AtlasNXT supports NGO field staff. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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