Incident Management for Events
Incident Management for Events

Coordinate incidents affecting mine workers.

Incident management software for mine workers. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Mining, showing crew illness and assigned support tasks near Calama, Chile
Example scenario
Example scenario

Example scenario

A crew member became unwell during a transfer between a surface mine and its camp near Calama. Mine control assigned crew contact, camp medical liaison, and transport support. The incident retains confirmed welfare updates and the assistance still needed during the transfer.

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Incident Management for Mining

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
Illness during a transfer between a surface mine and its camp can involve mine control, the camp medical lead, and the transport supervisor. Give them one record of confirmed crew updates and the assistance being arranged. The incoming operator can see which contact and transport actions still need follow-up.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

How can mine control coordinate assistance during a camp transfer?

Assign crew contact, camp medical liaison, and transport support to named colleagues. Keep confirmed welfare updates and the next agreed contact visible to the incoming control-room operator.

See Incident Management in action

Book a demo to see how AtlasNXT supports mine workers. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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