Incident Management for Events
Incident Management for Events

Keep the site response and the duty team aligned.

Incident management software for mining and exploration teams. AtlasNXT by Track24 brings personnel incident reports, tasks, updates, and decisions into one workspace. Help site supervisors, camp managers, and central duty teams coordinate road incidents, staff welfare concerns, and access disruption across remote extractive operations.

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AtlasNXT Incident Management for Extractives, showing staff illness and assigned support tasks in Mauritania
Example scenario
Example scenario

Example scenario

A survey colleague became unwell at a remote field location in Mauritania. The duty operator assigned contact with the survey team, camp medical liaison, and transport support. The camp manager's updates and the remaining assistance tasks are retained for the next operator.

Explore Standard Operating Procedures

Incident Management for Extractives

Give the first report a useful structure
Configure incident templates to capture the affected people, reported location, immediate concern, and information still required. Add updates from the crew, contractor supervisor, or duty operator as contact develops. The timeline keeps the incident's reported sequence available to colleagues who join the response later.
Assign tasks to site teams and central support
Assign crew contact, local assistance, contractor liaison, and management updates to named people. The duty operator can see which actions are progressing while the site team arranges support on the ground. Compatible Satellite Communication can provide additional contact options for equipped personnel outside mobile coverage.
Carry the working record through handover
Keep outstanding tasks and recorded decisions with the incident as shifts change. Incoming staff can review the last confirmed update, support arrangements, and unresolved questions before continuing. After closure, the team has a record to examine when reviewing communication, escalation, and preparation for the next campaign.

Can contractor personnel be included in the response?

Registered people and authorised colleagues can be included in the relevant coordination arrangements. Assign tasks to the people responsible for contractor contact and support, with visibility set around operational responsibilities.

Can the incident categories follow our own procedures?

Configurable templates let the initial report reflect your organisation's categories and information requirements. Tasks and timeline updates then retain the actions taken as the situation develops.

Bring a remote personnel incident into the demo

Explore a crew road incident, missed field check-in, or access disruption with the people who manage your site and duty response.

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