Incident Management for Events
Incident Management for Events

Coordinate incidents affecting humanitarian aid workers.

Incident management software for humanitarian aid workers. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Humanitarian Operations, showing staff injury and assigned support tasks on the Juba-to-Bor journey in South Sudan
Example scenario
Example scenario

Example scenario

A humanitarian colleague was injured during a roadside assessment on a team journey from Juba to Bor. Operations assigned team contact, local first-aid coordination, and logistics support. Confirmed updates and the assistance still required remain visible as a new duty team takes over.

Explore Standard Operating Procedures

Incident Management for Humanitarian Operations

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
An injury during a community assessment can leave a newly assembled field team relying on colleagues working different duty periods. Give operations one record of the team's confirmed report, local first-aid coordination, and transport support. The next duty team can see the assistance still needed before further field activity.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

How can a humanitarian operation retain an injury response when duty teams change?

Keep assessment-team contact, local first-aid liaison, and logistics support in one incident. The incoming operator can see confirmed welfare updates, assistance already arranged, and the next agreed field contact.

See Incident Management in action

Book a demo to see how AtlasNXT supports humanitarian aid workers. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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