Incident Management for Events
Incident Management for Events

Coordinate incidents affecting event staff.

Incident management software for event staff. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Events, showing crew injury and assigned support tasks in an event pack-down area
Example scenario
Example scenario

Example scenario

A contractor was injured on stage access steps during event pack-down. Event control assigned crew contact, first-aid coordination, and contractor-supervisor liaison. Confirmed welfare updates and support arrangements remain in the incident so the incoming pack-down team can continue the outstanding actions.

Explore Standard Operating Procedures

Incident Management for Events

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
An injury during pack-down can leave event control coordinating a contractor supervisor, first aid, and a crew whose next shift is arriving. Keep the injured colleague's confirmed circumstances, assistance tasks, and supervisor updates together. The incoming controller can continue the response without asking the contractor to repeat the account.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

How can event control hand an injury response over to the pack-down team?

Record contractor contact, first-aid coordination, and the supervisor's updates as named actions. The pack-down supervisor can see what assistance is in place and which follow-up still needs attention.

See Incident Management in action

Book a demo to see how AtlasNXT supports event staff. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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