Incident Management for Events
Incident Management for Events

Assign clear responsibilities for event and venue incidents.

Incident management software for event and venue staff. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Events & Venues, showing staff threat and assigned support tasks at an event staff entrance
Example scenario
Example scenario

Example scenario

A steward was threatened at an event staff entrance and moved into the security office. Event control assigned contact with the steward, security liaison, and supervisor support. The incident retains confirmed welfare updates and outstanding assistance as the event moves into its next phase.

Explore Standard Operating Procedures

Incident Management for Events & Venues

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
Event control may coordinate venue teams, stewards, contractors, and specialist support. Retain the reported facts, assign follow-up, and make the decisions visible to the authorised colleagues managing the event.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

Can the reporting format follow our procedures?

Yes. Configurable templates capture the information your organisation needs. Standard Operating Procedures put your response steps alongside alerts and incidents, while assigned tasks and the incident timeline keep follow-up and progress clear.

See Incident Management in action

Book a demo to see how AtlasNXT supports event and venue staff. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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