Welfare Checks for Events
Welfare Checks for Events

Keep every unanswered welfare check visible.

Welfare checks for security officers. AtlasNXT by Track24 helps security personnel provide welfare updates and gives the monitoring team a clear view of replies, requests for help, and contact still needing follow-up.

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AtlasNXT Welfare Checks replies for Security Teams
Example scenario
Example scenario

Example scenario

A planned welfare check covers personnel working in London. Twelve of the 18 registered recipients reply, and six remain unconfirmed. The control room operator contacts the security supervisor, tries the agreed alternative channels, and records each confirmed update. A reply requesting assistance is followed up directly, while the remaining non-responses stay visible.

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Welfare Checks for Security Teams

Request an update with a clear purpose
Send welfare requests to registered people or groups and bring their replies into one view. Operators can see who has responded, identify requests for help, and focus attention on the people who need support.
Follow up with the right local contact
Security officers may work alone on patrol, overnight, or at remote client sites. Welfare requests and replies give the duty team a shared view of staff contact across those locations. The control room operator can follow up with the security supervisor when a reply is missing or a staff member asks for help. A shared record keeps outstanding support visible at handover.
Follow up on unanswered checks
Review replies, and follow up from the same platform. Shared location information adds context to the conversation, while Incident Management brings contact tasks, support arrangements, and updates together for the next duty colleague.

How does AtlasNXT help us follow up on missing replies?

See staff replies and requests for help in one platform, with conversations available for follow-up. Standard Operating Procedures guide the response steps, and Incident Management keeps assigned contact tasks and updates together.

Walk through your next welfare check

Bring your check-in arrangements for security personnel to an AtlasNXT walkthrough, from the first request to follow-up and handover.

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