Welfare Checks for Events
Welfare Checks for Events

Keep every unanswered welfare check visible.

Welfare checks for NGO field staff. AtlasNXT by Track24 helps NGO field staff provide welfare updates and gives the monitoring team a clear view of replies, requests for help, and contact still needing follow-up.

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AtlasNXT Welfare Checks replies for NGO Field Teams
Example scenario
Example scenario

Example scenario

A country team in Nairobi, Kenya, requests welfare updates from 18 registered programme personnel working across its operating locations. Twelve reply, and six remain unconfirmed. The security focal point coordinates further contact with the field coordinator and follows up anyone asking for assistance, keeping the remaining contact tasks visible as country-office duties change.

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Welfare Checks for NGO Field Teams

Request an update with a clear purpose
Send welfare requests to registered people or groups and bring their replies into one view. Operators can see who has responded, identify requests for help, and focus attention on the people who need support.
Bring the local supervisor into follow-up
Programme teams may still be at dispersed field locations when the country office's scheduled contact period begins. Welfare requests and replies give the duty team a shared view of staff contact across field bases and programme locations. The security focal point can follow up with the field coordinator when a reply is missing or a staff member asks for help. A shared record keeps outstanding support visible at handover.
Follow up on unanswered checks
Review replies, and follow up from the same platform. Shared location information adds context to the conversation, while Incident Management brings contact tasks, support arrangements, and updates together for the next duty colleague.

How can a country team coordinate welfare checks across dispersed programme locations?

Request welfare updates from the registered personnel and review replies together. Field coordinators can help follow up missing responses and support requests while the country duty team keeps a shared record. Standard Operating Procedures give operators the contact and escalation steps for follow-up.

Walk through your next welfare check

Bring your check-in arrangements for NGO field staff to an AtlasNXT walkthrough, from the first request to follow-up and handover.

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