Welfare Checks for Events
Welfare Checks for Events

Keep every unanswered welfare check visible.

Welfare checks for consular staff. AtlasNXT by Track24 helps consular staff provide welfare updates and gives the monitoring team a clear view of replies, requests for help, and contact still needing follow-up.

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AtlasNXT Welfare Checks replies for Consulates
Example scenario
Example scenario

Example scenario

A planned welfare check covers personnel working in Dubai. Twelve of the 18 registered recipients reply, and six remain unconfirmed. The consulate duty officer contacts the local visit coordinator, tries the agreed alternative channels, and records each confirmed update. A reply requesting assistance is followed up directly, while the remaining non-responses stay visible.

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Welfare Checks for Consulates

Request an update with a clear purpose
Send welfare requests to registered people or groups and bring their replies into one view. Operators can see who has responded, identify requests for help, and focus attention on the people who need support.
Bring the local supervisor into follow-up
Consular outreach can continue beyond the post's normal office hours, with personnel at several external locations. Welfare requests and replies give the duty team a shared view of staff contact across consular offices and outreach locations. The consulate duty officer can follow up with the security officer when a reply is missing or a staff member asks for help. A shared record keeps outstanding support visible at handover.
Follow up on unanswered checks
Review replies, and follow up from the same platform. Shared location information adds context to the conversation, while Incident Management brings contact tasks, support arrangements, and updates together for the next duty colleague.

How can a consulate check on outreach staff after normal office hours?

Request updates from the registered outreach team and review replies centrally. The duty officer can involve the local coordinator in missing responses and requests for support before the handover. Standard Operating Procedures give operators the contact and escalation steps for follow-up.

Walk through your next welfare check

Bring your check-in arrangements for consular staff to an AtlasNXT walkthrough, from the first request to follow-up and handover.

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