Vehicle Satellite Tracking for Events
Vehicle Satellite Tracking for Events

Follow remote vehicle journeys from one platform.

Satellite vehicle tracking for field service technicians. AtlasNXT by Track24 brings vehicle location and available telematics data into one view, helping your team follow remote journeys and contact drivers when a report needs attention.

AtlasNXT Vehicle Satellite Tracking for Field Services, showing Gorkha, Nepal, and example operating locations
Example scenario
Example scenario

Example scenario

A vehicle supporting an overseas maintenance visit to a remote customer installation near Gorkha, Nepal, has not supplied its expected report on a route where mobile coverage is unreliable. The service coordinator checks the last position, its timestamp, and the equipment information available, then attempts driver contact. The local supervisor shares local updates through the same platform, keeping driver contact and support arrangements visible to the duty team.

Vehicle Satellite Tracking for Field Services

Understand the reported vehicle activity
Bring compatible vehicle, sensor, and device data into maps, charts, and reports. Position, reporting time, distance, and time in motion help operators understand vehicle activity. Supported telematics add information for driver-performance and maintenance reviews.
Check journeys against the plan
A service vehicle travelling to an isolated customer site may be the latest reported reference for a delayed assignment. Use vehicle locations and reporting times to compare progress with your journey arrangements. When an update is missing or a journey changes, the service coordinator can contact the driver and brief the service supervisor.
Use vehicle reports to follow up with drivers
Connect vehicle activity with staff communication and incident coordination. Operators can use a reported position or journey history to focus contact with a driver, then use Incident Management to assign assistance and keep the follow-up in one record.

How can the service desk follow up a vehicle on a remote customer assignment?

Use the supported vehicle's last position, reporting time, and available activity data to focus driver contact. The service coordinator can share confirmed information with the customer-site supervisor.

Which satellite devices are compatible?

AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and the functions available through its integration.

See Vehicle Satellite Tracking in action

Book a demo to see how AtlasNXT supports field service technicians. Explore how Vehicle Satellite Tracking fits your sites, contact arrangements, and response procedures.