Standard Operating Procedures for Events
Standard Operating Procedures for Events

Give your team clear steps for responding to incidents.

Standard operating procedures for mine workers. AtlasNXT by Track24 brings your response procedures into the operator's workflow, so the team can follow the relevant steps while managing an alert or incident.

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AtlasNXT Standard Operating Procedures for Mining, showing a staff threat response near Calama, Chile
Example scenario
Example scenario

Example scenario

A contractor returning to a mine accommodation camp near Calama, Chile, raises a Panic Alert and reports: "Someone threatened me at the camp gate. I am inside the security office and feel safe." The operator replies: "We are calling you. The camp manager and mine security team have been notified." The camp manager confirms the contractor's welfare and the support required at handover. The operator records the outcome and completes the staff safety response checklist.

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Standard Operating Procedures for Mining

Follow the procedure while managing the incident
Import Word or PDF procedures into a central library, organise them by category, and link SOP categories to Panic Alerts, Overwatch Alerts, and reported incident types. Operators can work through checklist steps in context, with the response conversation and available information close at hand.
Set out who to call and when to escalate
Mine control may coordinate staff welfare across camps, surface work areas, and contractors with different local support contacts. Set out who to contact, when to escalate, and how to arrange assistance for mine workers. Keep the steps and local contact details available to the mine control room operator during an alert or incident.
Maintain the procedure as operations change
Update procedures centrally and keep superseded procedures accessible in the archive. Operators can work from the current response steps, while Incident Management brings the resulting tasks, decisions, and updates into one record.

Can mine staff-support procedures cover camp and surface-work contacts?

Keep the relevant contact and escalation steps available beside the alert. Checklist progress and incident updates help an incoming operator continue the response across a crew rotation.

See Standard Operating Procedures in action

Book a demo to see how AtlasNXT supports mine workers. Explore how Standard Operating Procedures fits your sites, contact arrangements, and response procedures.

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