Standard Operating Procedures for Events
Standard Operating Procedures for Events

Keep university response procedures close to the duty team.

Standard operating procedures for university staff and students. AtlasNXT by Track24 brings your response procedures into the operator's workflow, so the team can follow the relevant steps while managing an alert or incident.

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AtlasNXT Standard Operating Procedures for Higher Education, showing a staff illness response in London
Example scenario
Example scenario

Example scenario

A research assistant taking part in an outdoor field exercise in London raises a Panic Alert and reports: "I feel dizzy and very unwell during the field exercise. The group lead is with me. I need help." The operator replies: "We are calling you. The fieldwork lead and local medical support have been contacted." The fieldwork lead confirms the handover to medical support and the next staff contact. The operator records the outcome and completes the staff safety response checklist.

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Standard Operating Procedures for Higher Education

Follow the procedure while managing the incident
Import Word or PDF procedures into a central library, organise them by category, and link SOP categories to Panic Alerts, Overwatch Alerts, and reported incident types. Operators can work through checklist steps in context, with the response conversation and available information close at hand.
Set out who to call and when to escalate
Campus and overseas activities have different contacts and escalation responsibilities. Separate procedures reflect those differences, and the relevant steps are available when a duty officer receives an alert.
Maintain the procedure as operations change
Update procedures centrally and keep superseded procedures accessible in the archive. Operators can work from the current response steps, while Incident Management brings the resulting tasks, decisions, and updates into one record.

How can we review the actions taken?

Procedure progress shows completed and outstanding steps. Incident Management adds a shared record of tasks, decisions, and updates, helping colleagues review the response and pick up work at handover.

See Standard Operating Procedures in action

Book a demo to see how AtlasNXT supports university staff and students. Explore how Standard Operating Procedures fits your sites, contact arrangements, and response procedures.

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