Standard Operating Procedures for Events

Keep staff safety response steps available across shifts.

Standard operating procedures for healthcare staff. AtlasNXT by Track24 brings your response procedures into the operator's workflow, so the team can follow the relevant steps while managing an alert or incident.

Book a demo Explore Standard Operating Procedures

Example scenario

A staff-transport colleague finishing a community assignment in Manchester raises a Panic Alert and reports: "I feel faint and unwell. I have parked safely and stopped driving. I need help." The operator replies: "We are calling you. The transport supervisor is arranging a colleague and medical support." The supervisor confirms that the colleague is with medical support and transport cover is arranged. The operator records the outcome and completes the staff safety response checklist.

Explore Incident Management

Standard Operating Procedures for Healthcare

Follow the procedure while managing the incident

Import Word or PDF procedures into a central library, organise them by category, and link SOP categories to Panic Alerts, Overwatch Alerts, and reported incident types. Operators can work through checklist steps in context, with the response conversation and available information close at hand.

Set out who to call and when to escalate

Operational duty teams need current contacts and clear escalation for staff welfare and facilities incidents. Central updates keep each procedure current as sites, responsibilities, and out-of-hours arrangements change.

Maintain the procedure as operations change

Update procedures centrally and keep superseded procedures accessible in the archive. Operators can work from the current response steps, while Incident Management brings the resulting tasks, decisions, and updates into one record.

How can we review the actions taken?

Procedure progress shows completed and outstanding steps. Incident Management adds a shared record of tasks, decisions, and updates, helping colleagues review the response and pick up work at handover.

See Standard Operating Procedures in action

Book a demo to see how AtlasNXT supports healthcare staff. Explore how Standard Operating Procedures fits your sites, contact arrangements, and response procedures.

Book a demo See the whole platform