Satellite Communication for Utilities
Satellite Communication for Utilities

Stay in touch with remote teams beyond mobile coverage.

Satellite communications for utility field crews. AtlasNXT by Track24 brings messages, location updates, and supported Panic Alerts from compatible satellite devices into the same platform your team uses to coordinate support.

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AtlasNXT Satellite Communication for Utilities, showing Lodwar, Kenya and example operating locations
Example scenario
Example scenario

When a water inspection runs late beyond coverage

During an inspection of a remote water installation near Lodwar, Kenya, a utility technician is delayed on a section of the journey without mobile coverage. A message from compatible satellite equipment confirms they are safe and asks for the next contact time. The duty operator reviews the reported position, checks what support is needed, and agrees the next update with the service supervisor.

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Satellite Communication for Utilities

Read satellite messages alongside location updates
Read a field message alongside the latest available location and timestamp. Authorised colleagues can review the conversation, check what help is needed, and coordinate the next action. A message can explain a delay, confirm welfare, or identify a concern that needs incident follow-up.
Keep remote crews in contact
Remote water and power installations are often beyond mobile coverage. Compatible satellite equipment brings field messages into the control room’s workspace, so the field supervisor stays informed of delays, welfare updates, and help still needed.
Connect remote updates with the response
Connect remote staff with the same workspace used by the duty team. Supported satellite messages, location reports, and Panic Alerts give colleagues a shared view of field updates, with Incident Management available for assistance that needs assigned tasks and a continuing record.

Which satellite devices and functions can we use?

AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to explore the messaging, location, and alert functions available for your equipment.

Can satellite messages trigger a wider response?

Yes. A satellite message, location report, or Panic Alert can be followed up in Incident Management when assistance needs assigned tasks and a continuing record.

See Satellite Communication in action

Book a demo for your control room team and see how Satellite Communication fits your sites, contact arrangements, and response procedures.

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