Satellite Communication for Events
Satellite Communication for Events

Stay in touch with remote teams beyond mobile coverage.

Satellite communications for retail staff. AtlasNXT by Track24 brings messages, location updates, and supported Panic Alerts from compatible satellite devices into the same platform your team uses to coordinate support.

AtlasNXT Satellite Communication for Retail, showing Lodwar, Kenya, and example operating locations
Example scenario
Example scenario

Example scenario

During a support visit to an isolated retail outlet near Lodwar, Kenya, a store facilities colleague is delayed on a section of the journey without mobile coverage. A message from compatible satellite equipment confirms they are safe and asks for the next contact time. The regional manager reviews the reported position, checks what support is needed, and agrees the next update with the store manager.

Satellite Communication for Retail

Read satellite messages alongside location updates
Read a field message alongside the latest available location and timestamp. Authorised colleagues can review the conversation, check what help is needed, and coordinate the next action. A message can explain a delay, confirm welfare, or identify a concern that needs incident follow-up.
Stay in contact beyond mobile coverage
Some retail networks include isolated outlets reached by routes where ordinary mobile contact is unreliable. For journeys beyond mobile coverage, compatible satellite equipment brings field messages into the duty team's workspace. Keep the store manager informed of delays, welfare updates, and help still needed.
Connect remote updates with the response
Connect remote staff with the same workspace used by the duty team. Supported satellite messages, location reports, and Panic Alerts give colleagues a shared view of field updates, with Incident Management available for assistance that needs assigned tasks and a continuing record.

How can a facilities colleague contact regional support while visiting an isolated outlet?

A facilities colleague carrying compatible satellite equipment can send updates into the regional team's workspace. The colleague's report helps the store manager agree the next contact and any local assistance.

Which satellite devices and functions can we use?

AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to explore the messaging, location, and alert functions available for your equipment.

See Satellite Communication in action

Book a demo to see how AtlasNXT supports retail staff. Explore how Satellite Communication fits your sites, contact arrangements, and response procedures.