Stay in touch with remote teams beyond mobile coverage.
Satellite communications for field service technicians. AtlasNXT by Track24 brings messages, location updates, and supported Panic Alerts from compatible satellite devices into the same platform your team uses to coordinate support.
Example scenario
During an overseas maintenance visit to a remote customer installation near Gorkha, Nepal, a field service engineer is delayed on a section of the journey without mobile coverage. A message from compatible satellite equipment confirms they are safe and asks for the next contact time. The service coordinator reviews the reported position, checks what support is needed, and agrees the next update with the local supervisor.
Satellite Communication for Field Services
How can a technician report progress from a remote customer installation?
A compatible satellite device brings the technician's messages into the service team's workspace. The coordinator can agree the next update and arrange support with the local assignment lead.
Which satellite devices and functions can we use?
AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to explore the messaging, location, and alert functions available for your equipment.
See Satellite Communication in action
Book a demo to see how AtlasNXT supports field service technicians. Explore how Satellite Communication fits your sites, contact arrangements, and response procedures.