Satellite Communication for Events
Satellite Communication for Events

Keep the control room connected to remote crews.

Satellite communications for energy and utility crews. AtlasNXT by Track24 brings compatible satellite messaging, location reports, and Panic Alerts into your personnel coordination platform. Give the duty operator another route for contact with equipped maintenance crews and contractors working beyond mobile coverage.

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AtlasNXT Satellite Communication for Energy and Utilities, showing Calama, Chile, and example operating locations
Example scenario
Example scenario

Example scenario

During a maintenance visit to a remote energy site near Calama, Chile, a maintenance technician is delayed on a section of the journey without mobile coverage. A message from compatible satellite equipment confirms they are safe and asks for the next contact time. The control room operator reviews the reported position, checks what support is needed, and agrees the next update with the maintenance supervisor.

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Satellite Communication for Energy and Utilities

Read the message alongside the reported location
View supported satellite positions alongside operating bases, remote sites, and other shared staff locations. The latest reporting time helps the operator assess how current the information is. Use that context when checking progress on a service journey or following up with a crew at a remote location.
Turn a crew message into coordinated support
A maintenance team can use compatible equipment to report its situation and request assistance. The operator can exchange messages, establish what is needed, and use Incident Management to assign support tasks. Supervisors and incoming duty staff can follow the recorded actions as the response develops.
Feed remote crew updates into the response
Keep satellite messages and supported location reports available to the control room and site colleagues coordinating a response. Remote crew updates can feed into Incident Management, connecting contact with assigned tasks, support arrangements, and the shift handover.

Can satellite reports sit alongside mobile locations?

Yes. Supported satellite locations appear in the same operational view as shared mobile positions, with reporting times available. The control room can follow remote crew updates alongside other people and sites.

Which satellite equipment can we connect?

AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to explore the messaging, location, and alert functions available for your equipment.

Walk through contact beyond mobile coverage

Use a remote service visit, your existing devices, and the duty team's monitoring arrangements to explore the workflow.

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