ReachScore™ for Utilities
ReachScore™ for Utilities

Check staff contact details and device settings before departure.

ReachScore™ shows which contact details and device settings need attention before work begins. AtlasNXT by Track24 brings phone numbers, app permissions, and device status into one readiness view, so you can reach utility field crews when it matters.

AtlasNXT ReachScore™ view for Utilities
Example scenario
Example scenario

Before the next shift heads out

Before staff begin work in Manchester, the duty operator reviews the registered team’s contact readiness. An outdated mobile number and disabled notification permissions are followed up with the relevant colleagues, with both issues shown in one ReachScore view.

ReachScore™ for Utilities

Find the issues that need attention
ReachScore brings five contact-readiness indicators into one view: a valid mobile number for SMS, push-notification permission, background location access, recent device contact, and critically low battery. Highlighting these issues helps teams prepare for a shift, journey, or deployment.
Get crews ready before each callout
Check staff phone numbers, app permissions, recent device contact, and battery warnings before crews head out on callouts. The readiness view shows what needs fixing before the next shift.
Prepare staff for reliable contact
Give supervisors a clear view of contact-readiness issues during onboarding, shift changes, and deployment preparation. ReachScore™ helps focus attention on the details and device settings that affect communication through Mass Notifications and Welfare Checks.

What does ReachScore help us prepare for?

ReachScore™ highlights contact details, app permissions, recent device contact, and low battery issues that may affect communication. It gives supervisors a focused readiness view before using Mass Notifications or requesting Welfare Checks.

Which issues does ReachScore check?

Five indicators: a valid mobile number for SMS, push-notification permission, background location access, recent device contact, and critically low battery.

See ReachScore™ in action

Book a demo for your control room team and see how ReachScore fits your sites, contact arrangements, and response procedures.