ReachScore™ for Events
ReachScore™ for Events

Check staff contact details and device settings before lone store duties.

ReachScore™ checks contact details and device settings for retail staff. AtlasNXT by Track24 uses ReachScore™ to highlight contact details and device settings that need attention to help you reach retail staff.

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AtlasNXT ReachScore overview showing profiles with contact-readiness issues

Contact-readiness overview showing profiles with issues.

Example scenario
Example scenario

Example scenario

Before staff begin work in Manchester, the regional manager reviews the registered team's contact readiness. An outdated mobile number and disabled notification permissions are followed up with the relevant colleagues. ReachScore™ puts both issues in one view, helping the team improve contact readiness ahead of the assignment.

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ReachScore™ for Retail

Find the issues that need attention
ReachScore™ brings five contact-readiness indicators into one view: a valid mobile number for SMS, push-notification permission, background location access, recent device contact, and critically low battery. Highlighting these issues helps teams prepare for a shift, journey, or deployment.
Close contact gaps before they matter
Retail staff moving onto opening, closing, or lone duties may have changed phones or app permissions since their previous check. ReachScore™ highlights the registered people whose contact details or device settings need attention, giving the coordinator a focused view for individual follow-up before work begins.
Prepare staff for reliable contact
Give supervisors a clear view of contact-readiness issues during onboarding, shift changes, and deployment preparation. ReachScore™ helps focus attention on the details and device settings that affect communication through Mass Notifications and Welfare Checks.

How can we check contact readiness before a colleague begins lone store duties?

ReachScore™ gives the coordinator a view of the individuals with contact-readiness issues. Resolve those details and settings before relying on broadcasts and welfare requests for the next duty period.

See ReachScore™ in action

Book a demo to see how AtlasNXT supports retail staff. Explore how ReachScore™ fits your sites, contact arrangements, and response procedures.

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