Give staff a direct way to raise the alarm.
Panic buttons for utility field crews. AtlasNXT by Track24 provides Panic Alerts through the app and compatible satellite devices for utility field teams who need to bring a concern to the monitoring team's attention. Connect the person raising the alarm with the operator responsible for making contact and coordinating the response.
When a vehicle gets stuck on a washed-out track
During an inspection of a remote water installation near Lodwar, Kenya, a utility technician's vehicle gets stuck on a washed-out track and they raise a Panic Alert. The duty operator checks the alert and available position information, reaches the technician through the agreed channels, and coordinates recovery with the service supervisor. Contact attempts, confirmed updates, and outstanding actions stay clear for the next duty colleague.
Panic Buttons for Utilities
How do Panic Alerts connect to our response procedures?
Link Standard Operating Procedures categories to Panic Alerts so operators can work through the relevant steps alongside the conversation and available location information. Incident Management supports assigned tasks and a shared record when the response involves several colleagues.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Put your panic-button response into practice
Walk through a Panic Alert from the app or a compatible satellite device with the people who monitor utility field teams, then review contact, local support, and handover in AtlasNXT.