Give staff a direct way to raise the alarm.
Panic buttons for security officers. AtlasNXT by Track24 provides Panic Alerts through the app and compatible satellite devices for security personnel who need to bring a concern to the monitoring team's attention. Connect the person raising the alarm with the operator responsible for making contact and coordinating the response.
Example scenario
A night patrol officer checking a client site in London raises a Panic Alert and reports: "I fell on the service stairs and hurt my leg. I cannot walk back to the security office." The operator replies: "We are calling you. The patrol supervisor is arranging first aid and a colleague to attend." The patrol supervisor confirms that the officer has received assistance. The alert, contact, and confirmed outcome remain in the response record.
Panic Buttons for Security Teams
How do Panic Alerts connect to our response procedures?
Link Standard Operating Procedures categories to Panic Alerts so operators can work through the relevant steps alongside the conversation and available location information. Incident Management supports assigned tasks and a shared record when the response involves several colleagues.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Put your panic-button response into practice
Walk through a Panic Alert from the app or a compatible satellite device with the people who monitor security personnel, then review contact, local support, and handover in AtlasNXT.