Give staff a direct way to raise the alarm.
Panic buttons for drivers and field service technicians. AtlasNXT by Track24 provides Panic Alerts through the app and compatible satellite devices for mobile personnel who need to bring a concern to the monitoring team's attention. Connect the person raising the alarm with the operator responsible for making contact and coordinating the response.
Example scenario
A field technician attending a customer installation in Dubai raises a Panic Alert and reports: "I fell on the customer-site steps and hurt my leg. I cannot get back to the van." The operator replies: "We are calling you. The customer contact and service supervisor are arranging first aid." The service supervisor confirms that assistance has reached the technician. The alert, contact, and confirmed outcome remain in the response record.
Panic Buttons for Logistics & Field Services
How do Panic Alerts connect to our response procedures?
Link Standard Operating Procedures categories to Panic Alerts so operators can work through the relevant steps alongside the conversation and available location information. Incident Management supports assigned tasks and a shared record when the response involves several colleagues.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Put your panic-button response into practice
Walk through a Panic Alert from the app or a compatible satellite device with the people who monitor mobile personnel, then review contact, local support, and handover in AtlasNXT.