Give staff a direct way to raise the alarm.
Panic buttons for council staff. AtlasNXT by Track24 provides Panic Alerts through the app and compatible satellite devices for council field staff who need to bring a concern to the monitoring team's attention. Connect the person raising the alarm with the operator responsible for making contact and coordinating the response.
Example scenario
A highways inspector checking an isolated access path in Manchester raises a Panic Alert and reports: "I slipped down the bank and hurt my ankle. I cannot walk back to the council vehicle." The operator replies: "We are calling you. The highways supervisor is arranging first aid and help to reach you." The supervisor confirms that assistance has reached the inspector. The alert, contact, and confirmed outcome remain in the response record.
Panic Buttons for Local Government
How do Panic Alerts connect to our response procedures?
Link Standard Operating Procedures categories to Panic Alerts so operators can work through the relevant steps alongside the conversation and available location information. Incident Management supports assigned tasks and a shared record when the response involves several colleagues.
Can staff raise Panic Alerts from satellite devices?
Yes. Staff can raise Panic Alerts from compatible satellite devices as well as the app. AtlasNXT is compatible with over 3,000 satellite devices. Request the compatible devices list to check your equipment and its supported alert functions.
Put your panic-button response into practice
Walk through a Panic Alert from the app or a compatible satellite device with the people who monitor council field staff, then review contact, local support, and handover in AtlasNXT.