Mobile Operator for Events
Mobile Operator for Events

Keep track of your teams from your mobile.

Mobile tracking and communication for field service technicians. AtlasNXT by Track24 gives authorised mobile operators access to shared staff locations, geofences, alerts, and conversations. Stay informed and contact the relevant people while working away from the desk.

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AtlasNXT mobile app showing shared locations on the map
Example scenario
Example scenario

Example scenario

A service supervisor accompanies a technician to a customer-access issue. Shared locations are available on the mobile map, and the supervisor opens a conversation to send a photograph and update to the service desk. The coordinator uses the information for customer liaison and confirms the technician's next contact arrangement.

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Mobile Operator for Field Services

See shared locations while away from your desk
View staff and asset locations and geofences from your mobile. Move from the shared map into conversations with colleagues, keeping location context and communication close at hand while away from the desk.
Share updates from the field
A service supervisor checking customer access may need to show the service desk what the technician has encountered. Share photographs, files, and confirmed updates in the relevant conversation so the service coordinator has the local information needed for follow-up.
Keep team communication clear
Use individual and group conversations to share updates, photographs, and files from your mobile. Field context stays available to the duty team, helping colleagues coordinate support while the operator moves between locations.

How can a supervisor share a customer-access problem from the site?

Send photographs and updates in the mobile conversation, with the shared map available for context. The desk can use that information when coordinating the technician and customer contact.

See Mobile Operator in action

Book a demo to see how AtlasNXT supports field service technicians. Explore mobile tracking, alerts, and communication for your teams and locations.

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