Get the right instruction to the people affected.
Mass notification software for utility field crews. AtlasNXT by Track24 helps your team send alerts and instructions to selected staff, groups, or people in a relevant area, then review delivery information and replies.
When a depot cannot open on time
An access disruption affects a utility depot in Manchester before colleagues arrive. The duty operator sends the agreed instructions to the registered staff working there and requests replies about their circumstances. The service supervisor checks the local situation. The duty team follows up with non-responders and anyone requesting assistance before confirming the next arrangements.
Mass Notifications for Utilities
How can we see who needs follow-up?
Delivery information and staff replies give operators a clear view of the response. Use Welfare Checks to request updates and Incident Management to assign follow-up when someone needs support.
Can we send different instructions to different crews?
Yes. Target selected staff, groups, or people in a relevant area, and send follow-up updates as the situation changes. Colleagues who need different instructions because of their location or responsibility can receive their own message.
See Mass Notifications in action
Book a demo for your control room team and see how Mass Notifications fit your depots, contact arrangements, and response procedures.