Mass Notifications for Events
Mass Notifications for Events

Get the right instruction to the people affected.

Mass notification software for retail staff. AtlasNXT by Track24 helps your team send alerts and instructions to selected staff, groups, or people in a relevant area, then review delivery information and replies.

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AtlasNXT Mass Notifications for Retail, showing Manchester and example operating locations
Example scenario
Example scenario

Example scenario

An access disruption affects a store in Manchester before colleagues arrive. The regional manager sends the agreed instructions to the registered staff working there and requests replies about their circumstances. The store manager checks the local situation. The duty team follows up with non-responders and anyone requesting assistance before confirming the next arrangements.

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Mass Notifications for Retail

Reach the people affected
Use SMS, push, email, voice, and supported satellite channels according to your configuration. Target relevant audiences with clear instructions and subsequent updates. Keep distribution focused as the situation changes, including colleagues who need different instructions because of their location or responsibility.
Instruct the affected teams and track replies
A regional retail team may need to contact one store's registered staff without interrupting colleagues at unaffected branches. Send instructions to the affected retail staff, then review delivery information and replies. The regional manager can ask the store manager to follow up with anyone who has not replied or needs help.
Review replies, and follow up
Review delivery information and staff replies in one place. Operators can focus on people who have not responded or have requested help, then use Welfare Checks and Incident Management to coordinate follow-up.

Can regional teams send an instruction to one affected store?

Select the store audience and send instructions relevant to that location. Delivery information and replies help the regional manager identify who needs a direct call or further support.

See Mass Notifications in action

Book a demo to see how AtlasNXT supports retail staff. Explore how Mass Notifications fits your sites, contact arrangements, and response procedures.

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