Incident Management for Events
Incident Management for Events

Keep the assignment response connected to the newsroom.

Incident management software for journalists and media crews. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Media Teams, showing staff threat and assigned support tasks at an overseas reporting location
Example scenario
Example scenario

Example scenario

A reporting colleague was threatened while filming and returned to the crew vehicle. The desk assigned team contact, producer liaison, and local security support. Confirmed welfare updates and revised movement arrangements remain available to the incoming editor and the colleagues supporting the assignment.

Explore Standard Operating Procedures

Incident Management for Media Teams

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
Reporters, producers, locally engaged colleagues, drivers, and the newsdesk can hold different parts of a developing concern. Keep staff contact and support actions together with visibility appropriate to a sensitive assignment.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

Can the reporting format follow our procedures?

Yes. Configurable templates capture the information your organisation needs. Standard Operating Procedures put your response steps alongside alerts and incidents, while assigned tasks and the incident timeline keep follow-up and progress clear.

See Incident Management in action

Book a demo to see how AtlasNXT supports journalists and media crews. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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