Incident Management for Events
Incident Management for Events

Keep lone worker incidents and follow-up in one record.

Incident management software for lone workers. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Lone Workers, showing staff injury and assigned support tasks at an isolated work location
Example scenario
Example scenario

Example scenario

A lone technician reported a fall on access stairs and could not reach the exit without help. The operator assigned staff contact, supervisor liaison, and access arrangements for first aid. Confirmed updates and the assistance still required remain visible to the incoming operator.

Explore Standard Operating Procedures

Incident Management for Lone Workers

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
A lone worker's first report may leave important circumstances unconfirmed. Keep contact attempts, supervisor enquiries, and support actions together, with a named person responsible for each part of the response.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

Can the reporting format follow our procedures?

Yes. Configurable templates capture the information your organisation needs. Standard Operating Procedures put your response steps alongside alerts and incidents, while assigned tasks and the incident timeline keep follow-up and progress clear.

See Incident Management in action

Book a demo to see how AtlasNXT supports lone workers. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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