Incident Management for Events
Incident Management for Events

Keep the council's response actions connected.

Incident management software for council staff. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Local Government, showing staff support and assigned support tasks at a council building
Example scenario
Example scenario

Example scenario

Staff left a council building after smoke was reported in a service area. The duty officer assigned staff contact, liaison with the building manager, and follow-up with local responders. Confirmed welfare information and temporary working arrangements remain in one incident record.

Explore Standard Operating Procedures

Incident Management for Local Government

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
A local incident may draw in housing, highways, facilities, and emergency-planning colleagues. Assign internal actions to named colleagues and keep the council's decisions in one record for the incident.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

Can the reporting format follow our procedures?

Yes. Configurable templates capture the information your organisation needs. Standard Operating Procedures put your response steps alongside alerts and incidents, while assigned tasks and the incident timeline keep follow-up and progress clear.

See Incident Management in action

Book a demo to see how AtlasNXT supports council staff. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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