Incident Management for Events
Incident Management for Events

Coordinate incidents affecting industrial site staff.

Incident management software for industrial site staff. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

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AtlasNXT Incident Management for Industrial Operations, showing staff threat and assigned support tasks at a contractor compound
Example scenario
Example scenario

Example scenario

A contractor reported being threatened at an industrial compound entrance and moved into the gatehouse. Control assigned staff contact, site-security liaison, and contractor-manager support. Confirmed welfare information and the remaining actions stay visible as the control room hands over between duty teams.

Explore Standard Operating Procedures

Incident Management for Industrial Operations

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
A contractor threatened at a compound entrance may need support from site security and an employer based elsewhere. Keep the contractor's confirmed circumstances, security liaison, and supervisor contact in one incident. Control can hand over with clear ownership of the remaining support actions.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

How can control coordinate support for a threatened contractor?

Assign personnel contact, site-security liaison, and contractor-manager follow-up separately. The shared timeline keeps confirmed welfare updates and local support arrangements available as the duty team changes.

See Incident Management in action

Book a demo to see how AtlasNXT supports industrial site staff. Explore how Incident Management fits your sites, contact arrangements, and response procedures.

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