Incident Management for Events
Incident Management for Events

Coordinate incidents on campus and overseas.

Incident management software for university staff and students. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

AtlasNXT Incident Management for Higher Education, showing staff injury and assigned support tasks at an overseas fieldwork location
Example scenario
Example scenario

Example scenario

A research assistant was injured during an overseas fieldwork visit and needed help to reach transport. The duty officer assigned contact with the fieldwork lead, local first-aid coordination, and transport liaison. The incident keeps the group's confirmed updates and assistance tasks together.

Incident Management for Higher Education

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
University incidents can involve campus security, estates, student services, and fieldwork leads. Keep the reported facts and assigned actions together while the responsible teams coordinate staff and registered student support.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

Can the reporting format follow our procedures?

Yes. Configurable templates capture the information your organisation needs. Standard Operating Procedures put your response steps alongside alerts and incidents, while assigned tasks and the incident timeline keep follow-up and progress clear.

See Incident Management in action

Book a demo to see how AtlasNXT supports university staff and students. Explore how Incident Management fits your sites, contact arrangements, and response procedures.