Incident Management for Events
Incident Management for Events

Coordinate staff safety incidents across healthcare services.

Incident management software for healthcare staff. AtlasNXT by Track24 brings reports, response tasks, decisions, and updates into a shared incident workspace.

AtlasNXT Incident Management for Healthcare, showing staff threat and assigned support tasks at a community facility
Example scenario
Example scenario

Example scenario

A staff member reported being threatened at a community facility and moved to a secure staff area. The duty team assigned staff contact, local security liaison, and line-manager support. Confirmed welfare information and the next staff arrangements are retained for the incoming manager.

Incident Management for Healthcare

Give the response a clear structure
Use configurable incident templates to record the location, people affected, immediate concerns, and facts still to confirm. Assign follow-up tasks to named colleagues and record decisions in the incident timeline. Everyone authorised to manage the response can see the latest updates and outstanding actions.
Keep reports, tasks, and decisions together
Hospital and community operations can involve security, estates, transport, and staff managers. Keep the operational response connected, with clear ownership of staff contact, access checks, and service-support actions.
Carry the record through the handover
Use the incident record to brief the next shift and review the response afterwards. Team visibility settings (Remits) organise which teams can see and manage the work, while Standard Operating Procedures put the relevant response steps alongside alerts and incidents.

Can the reporting format follow our procedures?

Yes. Configurable templates capture the information your organisation needs. Standard Operating Procedures put your response steps alongside alerts and incidents, while assigned tasks and the incident timeline keep follow-up and progress clear.

See Incident Management in action

Book a demo to see how AtlasNXT supports healthcare staff. Explore how Incident Management fits your sites, contact arrangements, and response procedures.