Global Alerts for Events
Global Alerts for Events

See security and weather alerts near customer sites.

Security and weather alerts for field service technicians. AtlasNXT by Track24 shows security and weather alerts alongside staff locations and sites, helping your team assess who may be affected.

Book a demoExplore Global Alerts
AtlasNXT Global Alerts for Field Services, showing Manchester and example operating locations
Example scenario
Example scenario

Example scenario

An external road-disruption alert covers an area used for planned activity in Manchester. The service coordinator reviews the source, location, and timing, then contacts the local supervisor for current local information. The organisation decides whether to proceed, delay, or change the movement, and sends the relevant instructions to affected colleagues.

Explore Mass Notifications

Global Alerts for Field Services

Filter alerts by type, severity, and source
Filter relevant events by factors such as type, severity, and publisher. Review the source, reporting time, and affected area alongside monitored sites and available shared locations. Where configured, planned activity can provide further context for people expected to be in an area.
Check warnings against your people and sites
An external disruption may affect the next customer visit even while a technician is still working at another location. Check security and weather warnings near customer sites. The service coordinator can see which staff and sites are near the alert, then send an update with the service supervisor's local information.
Turn relevant information into a clear next action
Move from an alert to communication and coordinated follow-up in the same platform. Use Mass Notifications to issue instructions to relevant colleagues and Incident Management to assign response tasks and keep updates together.

How can an external alert inform the next customer visit?

Review the alert against staff positions, sites, and planned activity. The coordinator can contact the relevant technician and local supervisor before agreeing changes to the next movement.

See Global Alerts in action

Book a demo to see how AtlasNXT supports field service technicians. Explore how Global Alerts fits your sites, contact arrangements, and response procedures.

Book a demoExplore Global Alerts for Logistics & Field ServicesSee the whole platform