Duty of care is "moral or legal obligation ensuring others' safety or well-being." Post-pandemic, remote and hybrid working increase, and UK lone worker numbers increased; organisational duty of care provision obligations never more apparent. How can software help achieve duty of care goals? Track24 suggests five tips using software ensuring duty of care to employees—keeping people safe and secure, managing wellbeing, promoting effective communication and implementing positive workforce culture. According to Mind charity, "FTSE 100 companies prioritising employee engagement and wellbeing outperform the rest 10%."
1. Keep Up Communication Channels
Whatever duty of care software, use mass notifications ensuring staff are easily alertable, can raise alerts and confirm safety in any situation or location. Use messaging features regularly checking staff wellbeing. "60% of employees say they'd feel more motivated and more likely recommending their organisation as good workplace if employer took mental wellbeing action."
Communications can be one-way messages, two-way messages, or broadcast messages. Optimised duty of care platforms provide all three capabilities.
2. Realise Risk Management Importance
Employers' duty of care to workforce includes effective risk management execution. Given changing high-risk environment definition landscapes, employers must protect people in unprecedented circumstances and crisis scenarios, plus day-to-day situations. Duty of care means understanding your people locations and safety status. You must have employee consent to track location. Privacy-first outlook should always be adopted. Many duty of care software enables two-way communication throughout critical events or otherwise, ensuring positive outcomes.
3. Leverage Lone Worker Support
Estimated 6+ million UK lone workers exist (2022). Are your lone workers in communication loops? Are you optimising software use checking lone worker wellbeing and safety status? Lone working can isolate, making workforce wellbeing tracking vital. Some duty of care software has lone worker exclusive messaging. Determine whether active tracking permissions rest with end-users, ensuring your chosen software respects employee privacy. Our AtlasNXT Overwatch module enables employers fulfilling duty of care to employees and families, keeping them safe anywhere, anytime. End-users always provide tracking consent, meaning privacy protection.
4. Harness HR Integration
"89% of HR leaders agree ongoing peer feedback and check-ins are successful outcome keys." Duty of care software enables across-location employee communication, providing needed information easily and efficiently. Some operational risk management, communications and duty of care providers offer existing HR systems and database integration into their platforms. Having all information in one place enables best employee duty of care support, running operations smoothly.
5. Duty of Care with Precise Document Sharing
Wise employers recognise employees work better when healthy, motivated and focused. Ensure staff receive documents containing organisational mental health and wellbeing support information and help-seeking access during induction and throughout employment. Guarantee employees can access wellbeing and safety documentation by investing in duty of care software decluttering document storage. Ensure staff have relevant, correct and updated information regardless of location or situation. Does your entire workforce know where documents are?
Takeaways
Track24 provides useful guidance for choosing and using software enabling employee duty of care fulfillment. Discover how AtlasNXT helps you deliver employee duty of care: https://atlasnxt.com
